airCloud Go

AC wifi remote control app

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airCloud Go

AC wifi remote control app

Connect your air conditioner to the airCloud Go mobile app and control it from anywhere! You will be able to save energy and improve comfort from your phone.

Learn more about the benefits of airCloud Go

Benefits

App Instructions

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Stay on the move!

airCloud Go allows you to control your air conditioner with one touch anytime & anywhere. Wherever you are, you’ll be able to remotely monitor your home's air conditioning.

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Air conditioner Wi-Fi remote app with intuitive interface

airCloud Go includes various options to adjust the atmosphere to your preference:



  • Selection of operation mode

  • Set temperature, fan speed and louver position

  • Programmable thermostat with On/Off timer & weekly timer

  • Shortcut to turn on/off all connected air conditioners at once

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Smart-Fence: automated comfort as you come & go

Link your air conditioner to your phone's location and let the AC adapt to your moves:
Arriving Home: Welcoming atmosphere - Your aircon will automatically turn on, helping to create a comfortable indoor climate before you open the front door.
Leaving Home: Effortless energy savings – You won’t need to remember to turn off your AC! Your air conditioner will stop or switch to a more economic preset temperature for optimal energy efficiency""




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Take control of your energy consumption*

The energy cost estimator provides many functions to help you save energy costs
● Track your energy usage history. You can focus and compare different periods and/or each air conditioner's estimated consumption.
● Convert your consumption into costs. You can enter off peak and peak hours’ energy price for more adjusted estimation.
● Enter your monthly budget and receive alerts when your estimated consumption approaches the target.


* Availability of Energy Cost Estimator varies per model

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Voice command: speak to your air conditioner!

Google Home and Amazon Echo are compatible with airCloud Go. You no longer need to find the remote control to change the temperature or turn on your air conditioner.


Supported languages:



  • Amazon Echo: English, French, Italian, Spanish, German​

  • Google Home: English, French, Italian, Spanish, German, Portuguese-BR, Dutch, Danish, Swedish, Thai, Chinese (Traditional), Indonesian

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Easy set up

airCloud Go connection is achieved via wifi network[1]
Simplified configuration process is supported with clear step-by-step instructions.​ Air conditioner pairing can be made by QR code.​


 

Additional benefits

Share access with your relatives
You can invite up to 20 users to access and control your air conditioners. Restrictions can be customized for children and guests.
Unlimited number of Acs
airCloud Go can pair with an unlimited number of air conditioners and homes.
21 languages
App available in English, French, Italian, Spanish, German, Portuguese, Dutch, Danish, Swedish, Thai, Chinese (Traditional & Simplified), Indonesia, Polish, Hungarian, Czech, Romanian, Greek, Croatian, Slovenian, Vietnamese, Malay
Error code display
In case of AC malfunction, an error code will be displayed to ease the servicing of your equipment.
FrostWash activation
With airCloud Go, you can activate the FrostWash self-cleaning function while you’re away and contribute to preserving your indoor air quality.
Your security is our priority
Only a minimal amount of personal data is required to set up your account.

Download now!

airCloud Go app is a free app, available on iOS Appstore and Google Play.

Scan the QR code below to download the app[2]

Connecting ACs with built-in WiFi to airCloud

Please follow the instructions below to connect your air conditioner to the airCloud Go app.

Navigate to the AC pairing page

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Scan QR code

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Confirm WiFi network

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Power ON the AC to begin pairing

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Connect AC to WiFi network

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Name your AC

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Set-up complete

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Navigate to the AC pairing page

Make sure that the air conditioner is ready to be Powered On. Open ‘airCloud Go’ app, log in and follow the steps below to add your air conditioner.

Tap “Add Air Conditioner” on the Home screen.

Scan QR code

Scan the QR code on the bundled SSID & KEY label in the user manual or by lifting the front panel of your air conditioner.

Confirm WiFi network

If the Wireless Network shown on the App is your home router, enter your home router password, tap ‘Continue’. Otherwise, select the Edit button to change Wireless Network.

Power ON the AC to begin pairing

Make sure your air conditioner is powered OFF (electrical plug disconnected). Power ON your air conditioner, it will enter the pairing mode for 10 minutes and the WiFi LED will start blinking. Tap ‘Continue’.

Note 1: WiFi module can be reset with the remote control. In this case, the pairing mode can be entered without restarting the air conditioner by pressing the "Mode key" and "ON Timer key" simultaneously on the remote controller.

Note 2: If communication cannot be established within 5 minutes, please follow the instructions of the App to retry the pairing process.


Connect AC to WiFi network

After connection with air conditioner is established, the network configuration will be pushed and air conditioner will try to connect to your home router. Once communication is established, WiFi LED on panel will be continuously ON after blinking.

After that airCloud Go app will reconnect to your home network.

Name your AC

Please assign a name to your newly registered air conditioner. You may select a name from the pre-defined list or enter another unique name.

Names that are difficult to pronounce may have limited support by Alexa and Google smart speakers.

Upon completion tap ‘Finish’.

Set-up complete

If configuration has been successful, you will receive confirmation.

Once the air conditioner is added, the air conditioner may go offline temporarily to perform firmware updates.

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Connecting ACs with WiFi adapter to airCloud

Please follow the step-by-step instructions below to connect your air conditioner to the airCloud Go app

Navigate to the AC pairing page

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Scan QR code

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Select connection method

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Confirm WiFi network

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Connect adapter to WiFi network

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Connect app to WiFi network

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Connect AC to WiFi network

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Name your AC

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Set-up complete

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Navigate to the AC pairing page

Make sure that the Adapter is properly installed, and the air conditioner is plugged in. Open ‘airCloud Go’ app, log in and follow the steps below to add your air conditioner.

Tap “Add Air Conditioner” on the Home screen.

Scan QR code

Scan QR code on the bundled SSID & KEY label in the user manual or by lifting the front panel of your air conditioner.

Select connection method

Select “Connect with AP method”

Confirm WiFi network

If the Wireless Network shown on the app is your home router, enter your home router password, tap “Continue”. Otherwise, select the Edit button to Change Wireless Network in your phone Settings.

Connect adapter to WiFi network

Press and hold the MODE button for 4 seconds until Link LED 2 flashes. The Link LED 2 keeps flashing until communication with the Wi-Fi router is established. To continue, tap the arrow icon at the top right of the screen.

Connect app to WiFi network

The app will request to join the Air Conditioner’s WiFi network. Tap ‘Join’ to continue.

Connect AC to WiFi network

After connection with air conditioner is established, the network configuration will be pushed and air conditioner will try to connect to your home router. Once communication is established, WiFi LED on panel will be continuously ON after blinking.

After that, the airCloud Go app will reconnect to your home network.

Name your AC

Please assign a name to your newly registered air conditioner. You may select a name from the pre-defined list or enter another unique name.

Names that are difficult to pronounce may have limited support by Alexa and Google smart speakers.

Upon completion, tap ‘Finish’.

Set-up complete

If configuration has been successful, you will receive confirmation.

Once the air conditioner is added, the air conditioner may go offline temporarily to perform firmware updates.

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Frequently asked questions: airCloud Go

Can all Hitachi air conditioners connect to airCloud Go?

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Can all Hitachi air conditioners connect to airCloud Go?

Not all Hitachi air conditioners can connect to airCloud Go.
Our offerings of Hitachi residential air conditioners include three types, varying per region:

  • Type 1: Hitachi air conditioners requiring additional airCloud Go wifi adapter (available as an accessory)

  • Type 2: Hitachi air conditioners ready to connect, with embedded wifi connectivity

  • Type 3: Hitachi air conditioners that cannot be connected to an app

Can airCloud Go with air conditioners from another brand apart from Hitachi AC?

Can airCloud Go with air conditioners from another brand apart from Hitachi AC?

No, airCloud Go is exclusively for Hitachi air conditioners.

I don’t have wifi at home, can I connect my Hitachi air conditioner to airCloud

I don’t have wifi at home, can I connect my Hitachi air conditioner to airCloud Go app via 4G or Bluetooth?

As of today, connecting your Hitachi air conditioner can be done by wifi only. There is no connectivity by Bluetooth or 4G.

Brochures and catalogues: airCloud Go

Catalogues, brochures and other documentation. If you need any more information, please get in touch.

Notes:

[1] Some Hitachi air conditioners require the installation of an airCloud adapter in order to connect to the wifi​.